Privacy Policy

Last updated: Nov 10, 2023

Social Reputation App, owned by Vendasta Technologies Inc. and its subsidiaries and affiliates (together, “we”, “us”, “our”, or the “Company”) is committed to protecting the privacy of individuals who visit our websites (“Websites”), individuals who access and/or use our software (“Platform and Solutions”), including our associated mobile applications owned and controlled by the company (“Mobile Apps”). This Privacy Policy describes the company’s privacy policy practices in relation to your access and uses of Platform and Solutions and its products and Mobile Apps (collectively, the “Services”), your use and access to our Websites and your choices regarding use, access, correction, and deletion of your personal information.

If you do not agree with the terms, do not access, or use the Services and Websites or any other aspect of the company’s business. By using our Services, or our Website you agree to the terms of this Privacy Policy.

1. The Information We Collect

a. When you visit our Websites.

When you come to visit our Websites, we collect information about your browser type, Internet Protocol (“IP”) address, geographical location, referral source, length of visit, and pages viewed (“Navigational Information”). Navigational Information is more described below.

b. When you visit our Platform and Solutions

When you request more information about the Services, we require you to provide the following personal information: your name, email address, your company name, and telephone number (“Primary Information”).

When you purchase or subscribe to our Services, we require you to provide the following personal information: Primary Information, company address, billing name and address, credit card information, the number of employees within the organization, and any other information you choose to provide to us (“Personal Data”).

c. Import Option

Through our “import option,” we may also collect Personal Data or email address of contacts that you choose to share with us. When you provide us with personal information about your contacts, they are subject to your own privacy policy or your responsible. We shall only use this information for the specific manner under this Privacy Policy, such as to add new accounts to your company account.

2. The Uses of Information Collected

a. Your Profile

When you register or use any of our Services, you create your own public profile and configure your own privacy settings. You can view your profile to verify what information you provide is being shared publicly and you can edit your profile to remove information you do not want to be displayed publicly. We may use information about you that we collect from other sources, including but not limited to newspapers and internet sources such as blogs, instant messaging services, Platform developers, social media websites and other users of our Websites, to supplement your profile.

b. Legitimate Interests under the GDPR

To the extent that the company’s processing of your Personal Data provided by you is subject to the General Data Protection Regulation (“GDPR”) in European Union (“EU”), The company relies on its legitimate interests to process your data. This may include keeping your information after you deactivate your account for the period needed for us to pursue legitimate business interests, direct marketing purposes, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes, and enforce our agreements.

c. Websites and Services

We use Navigational Information alone or in combinations with publicly available information about you to operate, enhance, improve, and personalize your experience on our Websites. In addition, we use Navigational Information, Personal Data you have provided, publicly available information about you or in any combination of these to understand, operate, enhance, improve, research, and analyze the usage trends and preferences to the features of our Services and to create new features and functionality.

d. Administration

We shall use your email address or phone number to contact you for administrative purposes, for customer service purposes, to address intellectual property notice, changes to our services, important notices, rights of privacy, or defamation issues. When you provide us with credit card information, we use it to check your financial qualifications and to collect payment from you. We use a third-party service provider to manage credit card processing.

e. Marketing

We may use your Personal Data to send information about new product features or marketing communications from the business of carefully selected third parties which we think may be of interest to you. These are third-party marketing communications, and you can control settings whether to receive them.

3. Disclosure to Third-Party

a. No Selling Of Your Personal Data

We are not in the business of selling your information to any third-party.

b. Your Instruction

We shall share, disclose, and update your Personal Data in accordance with your instructions, including any applicable Agreement, Terms of Conditions, and Terms of Use.

c. Third-party Services/Marketplace Vendors

When you access our Platform and Solutions, you shall have access and to purchase from third parties. For example, in our Marketplace, you can engage with third-party companies or individuals as service providers (called “Vendors”) to process and support your business. When you enable a service or purchase a product with our third-party service providers or Vendors, we may share some of your Personal Data. These third parties are not owned or controlled by us, and they have their own set of terms and conditions and privacy policies. Please refer to their privacy settings and notices of these third-party services.

d. Third-party Services Providers

We employ third-party entities or individuals to provide services improvement or complement. For example, we may employ third-party entities or individuals for website creation and development, hosting, maintenance, and support; virtual computing and storage services and so on. These third-party companies may have access to or process your information.

e. Mergers and Acquisitions

If our company is engaged in a merger, acquisition, bankruptcy, dissolution, reorganization, financing, public offering of securities, sale of some or all of our companies assets or stock, acquisition of some or all of our business, a similar transaction or proceeding, or steps in contemplation of such activities, some of all Personal Data may be shared or transferred, subject to standard confidentiality agreement.

f. Anonymized Data

We may disclose or use aggregated or anonymized Data for any purposes including research.

g. To Comply with Laws

We may be compelled to disclose Personal Data if we reasonably believe such disclosure is (to protect our rights, protect your safety or the safety of others) in accordance with or required by any applicable law, regulation, or legal process.

h. Clearbit

Some of the forms on our website make use of the third-party Clearbit at www.clearbit.com. This service is used to shorten our forms by attaching it to the email address field. When a visitor types in the email address it is sent to clearbit which searches through its sources for any relevant information on the address. The information we obtain includes identifiers, professional or employment related information, education information, commercial information, visual information, internet activity information, user behavior data, and social media profiles. We use this information to update, expand, and analyze our records, identify new customers, and create more tailored advertising to provide services that may be of interest to you.

i. YouTube

Our “SocialReputation app” utilizes the YouTube API Services, and you are agreeing to be bound by the YouTube Terms of Service (https://www.youtube.com/t/terms), Privacy Policy (http://www.google.com/policies/privacy), and API Services Terms of Service (https://developers.google.com/youtube/terms/api-services-terms-of-service) when engaging YouTube content and services through our website. In order to delete any stored data visit https://security.google.com/settings

We take no responsibility for the content or privacy practices of any Third-Party Services. We encourage you to carefully review the privacy policies of any Third-Party Services you access.

4. Navigational Information

a. Cookies

Cookies are small text files sent by us to your computer or mobile device. Cookies are unique to your account or your browser. Cookies can be used to recognize you and your preferences when you visit our Websites or Services and give you a personalized experience in a faster and more secure way. We use cookies and other ad technology such as Web beacons, pixels, and tag or in any combinations to compile information about your usage or our Websites or Services and give you a personalized experience in a faster and more secure way. They also help provide a market more effectively to users, provide aggregated auditing, research, and reporting. Session cookies are automatically deleted once the user closes the browser or Mobile App, whereas Persistent cookies last until you or your browser delete them, or until they expire. You may choose to disable this cookie feature in your browser. To learn how do this, please visit www.aboutcookies.org or www.allaboutcookies.org. In addition, we use third-party cookies like Google Analytics. For more information on our Cookie Policy please visit www.vendasta.com/privacy/cookie-policy

b. Log Files, IP Addresses

As is true of most websites and technology services offered via the internet, our servers automatically collect information when you access or use our Websites or Services and record them in log files. This information may include IP address, the address of web address you have come from and you are going to, browser type and settings, your internet service provider or mobile carrier, your searches, your operating system, your location, the date and time you have accessed or used Services, information about your browser configuration and plugins, language preference and cookie data.

c. Flash Cookies and Other Third-Party Tracking

Our Company or our third-party partners may use Flash cookies to remember settings, preferences and usage and volume statistical information from you to provide personalized settings, enhanced interactions, and more relevant communications, and to track the performance of our advertisements.

d. Do Not Track

Currently, the Company’s Websites or Services do not respond to your web browser “do not track” signals or other mechanisms.

e. Social Media Features and Single Sign On

The Company’s Websites and Services may use social media features, such as the Facebook “like” button. These features may collect your IP address and which page you are visiting on the Company’s Websites and may set a cookie to enable the feature to function properly. Your interaction with these features are governed by the privacy policy of such social media companies providing the relevant features.

f. Links

Our Websites may contain links to other sites. We are not responsible for the privacy practices of other sites. We recommend you read the privacy policies of other sites as we are not responsible for their privacy practices.

5. Correct, Update, Delete Information

Access and control over most Personal Data on our Websites and Services are readily available through the profile editing tools. Users may modify or delete any of their profile information at any time by logging into their account. Information shall be updated immediately. Individuals who wish to deactivate their Services may do so. Deleted information may persist in backup copies for a reasonable period of time but shall not be generally available to members of the Services.

We may correct, update, delete, or otherwise modify any of the personal information that you have previously provided to us through the Company’s Websites and Services. See our GDPR and CCPA in Section 13 and 14 below for more details or click these links www.vendasta.com/gdpr/ and www.vendasta.com/privacy/ccpa/

6. International Transfer

By using our Services, you are consenting to have your personal data transferred to and processed in the United States/Canada.

We may transfer your Personal Data you provided to countries other than the one in which you live. The Company primarily stores your Personal Data in the United States.

We offer EU Model Clauses to meet the adequacy and security measures for our customers that operate in the EU, and other international transfers of data.

7. Security

We take the security of data very seriously and it is on the top of our priority. Our Websites and Services take appropriate precautions to protect Personal Data. Your account information is located on a secured server behind a firewall. When you enter your personal information, such as a credit card number or your password, we encrypt that information using secure socket layer technology.

Although we allow you to set privacy options that limit access to your pages, we cannot guarantee that information, during transmission through the internet or while stored on our system or otherwise in our care, shall be absolutely safe from intrusion by others. Please be aware that no security measures are perfect or impenetrable.

8. Age Limitation

To the extent prohibited by applicable law, we do not allow use of Websites and Services by anyone younger than 18 years old. If we learn we have collected personal information from anyone under the age of 18, we shall delete that information as quickly as possible. If you learn that a child has provided us with personal information in violation of this Privacy Policy, you can alert us at privacy@vendasta.com

9. Public Forum, Refer a Contact, Customer Testimonials

We may provide boards, blogs, or chat rooms on the Company’s Websites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. We are not responsible for any personal information you provide to these forums.

You may elect to refer a friend by submitting a name and email address to us. We shall send the contact a one-time email about Websites and Services, and we do not store this information.

We post customer testimonials and comments on our Websites, which may contain Personal Data. We obtain prior consent before we post any information on our Websites.

10. Mobile Apps

In addition to information, we collect on our Websites and Services, when you use our Mobile Apps we may also collect further information including your city locations, device model and version, device identifier (or “UDID”), OS version, and your subscription. We use mobile analytics software to better understand functionality of our apps on your mobile device.

You may set your settings to receive push notifications and other access to your phone such as camera and contracts.

Mobile Apps may transmit information to and from Devices to provide the Mobile Application services. International Transfer.

11. Changes and Notices

We reserve the right to change this Privacy Policy from time to time, to comply with laws, regulation, our business, and industry standards including security. Your use of our Services and any disputes arising from it, is subject to this Privacy Policy as well as Terms of Services and Terms of Use.

If we make material changes, we shall provide thirty (30) days notice via email, through the Services, or through mutually agreed channels of communications.

If you disagree with the changes or any part of this Privacy Policy, you should deactivate your Services account immediately and refrain from using our Services.

12. Retention of Personal Data

We reserve the right to retain any Personal Data, subject to:

(a) fulfilling our obligations under our Agreement with you.

(b) comply with applicable laws.

Without limiting the generality of the foregoing, if you have an account and wish to close your account, please visit your account settings. Upon your request, we shall close your account, and delete your contact information, billing, and shipping information. After you close your account, you shall not be able to sign into your account. After you close your account, please note that we may retain and use certain of your information for analytical purposes and recordkeeping integrity where permitted by law to prevent fraud, collect any fees owed, enforce our user agreements and terms, and comply with legal requirements. If certain information is shared with third parties or you shared with other users, such content or information may still be available to those other users.

13. Our Commitment to General Data Privacy Regulation (“GDPR”)

We are committed to ensuring the privacy and security of our customers’ data. To have a better understanding of what we are doing to support our customers in the processing of their data and to remain compliant with the provisions of GDPR, please click this link www.vendasta.com/gdpr/

14. California Privacy Rights

This section applies only to California consumers/residents. The California Consumer Protection Act (“CCPA”) gives California residents certain rights over data privacy and the use of their Personal Information. As a business, we are required under CCPA to detail the categories of personal information that we collect, use, share, and the rights applicable to such consumers/residents. Click this link www.vendasta.com/privacy/ccpa/ to understand our compliance with these requirements.